7 Steps to Migrate from Skype for Business to Microsoft Teams

 7 Steps to Migrate from Skype for Business to Microsoft Teams 

Description

 

Now that Microsoft has completely replaced Skype for Business with Teams, it’s time to wave goodbye and move for a bittersweet process of Migration. For a long time, these two solutions have coexisted while offering the same main features, such as IM and calling capabilities. However, the switch to Teams is a huge step toward even greater connectivity, as it can be integrated with multiple applications from the Microsoft 365 stacks as well as with other popular applications.

 

Step 1: Update Skype for Business Server

 

If you have Lync Server 2013 – you need to do a 2-step migration to Skype for Business 2015 /

2019 first and then Microsoft Teams OR setup hybrid with Skype for Business Online if your tenant permits and then move from Skype for Business Online to Microsoft Teams.  Upgrading from Skype for Business to Microsoft Teams

Skype for Business 2015 needs to have ALL available Cumulative Updates installed

SQL Backend Databases need to be Updated

 

 

Step 2: Purchase Licenses

 

Purchase Required Office 365 Licenses for all users. Every user who will use Teams PSTN

needs a Phone System License

Purchase Licensing for Dial-In Audio Conferencing if needed. Purchase Domestic or International Calling plans as needed.

 

 

Step 3: Configure Hybrid Connectivity

 

Setup Azure AD Connect if not already in place.

Setup Skype for Business Hybrid with Microsoft Teams

Configure your on-premises environment to federate with Office 365.

Configure your on-premises environment to trust Office 365 and enable shared SIP address space with Office 365.

Enable shared SIP address space in your Office 365 organization.

 

In addition, if you have Exchange on-premises, then you may want to configure OAuth between your Exchange on-premises and Skype for Business Online environments.

 

 

Step 4: Port Phone Numbers to Microsoft

 

Fill & Submit Port Orders for User Numbers

Fill & Submit Port Orders for Service Numbers

Agree on Cut-Over Date with Customer & Microsoft

 

 

Step 5: Move Users from Skype for Business On-Premises to

Teams Only

 

Move to Teams using Skype for Business Server Control Panel

Assign Phone System and Calling Licenses to Users

Confirm Users can make and receive calls after Porting

Create Auto Attendants and Call Queues based on your Existing On-Premises Response Group or Auto Attendant configuration and business needs.

Assign Service numbers to Call Queues and Auto Attendants & add users in Queues.

 

 

Step 6: Decommission Skype for Business

 

Enable Teams Only Mode

Update DNS records to point to Microsoft 365 or Office 365

Disable split domain in the Microsoft 365 or Office 365 organization

Disable the ability in on-premises to communicate with Microsoft 365 or Office 365

Decommission Skype for Business On-Premises

 

 

Step 7: Setup Microsoft Teams Dial-In Audio Conferencing

 

Assign users who need to setup Meetings Dial-In Conferencing licenses as needed.

Request new Phone number or use one of the Ported Phone numbers to setup & Customize Dial- In Conferencing page